Some of the factors to keep in mind when choosing a shipping agent are:
Size: Some people prefer to work with a large, international logistics provider because it gives them more confidence. Others prefer to work with a smaller one because they offer more personalized service. Perhaps the key is to find something in between, which can offer both security and personalized service.
Scope: It is best if your shipping agent has offices in the countries you want to import to. For example, if you are importing to China it is important for your agent to have offices there, since it is harder for someone outside the country to deal with the issues that regularly arise locally.
Service: Service is always one of the most crucial factors in choosing an operator. Generally, mid-sized shipping agents tend to offer better service than large, international companies or smaller ones.
Prices: This is the easiest factor to compare. Be careful, because some agents will give you quotes that are unclear. Sometimes it is best to ask for an “all-inclusive” price.
Specialization: Depending on the goods you are importing, it may be best for your shipping company to have specialized agents who are familiar with that type of commodity. For example, importing perishable goods is not the same as importing construction materials or wine.
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